216-8964
5755-5699
customerservice@shopworthy.net
dmooneesamy@shopworthy.net
49, Balisage St,
Roche-Bois,
Port-Louis (Mauritius)
Frequently Asked Question!
All credit facility payments go through Rogers Capital.
Call our after-sales service on 216-8964 to speak to a customer service representative to help diagnose the problem and schedule a repair.
NB. Free of charge repairs apply only to products having a valid warranty.
- All appliances purchased or hired new from or through an appointed dealer of Shopworthy Ltd.
- All appliances proved to be defective by reason of faulty design, workmanship of materials.
- For refrigerators: at any time within one year from the expiration of the 1 year warranty, the company will undertake to replace the thermostat if proved defective and three years for compressor.
- Any damage caused through accident, misuse, wear and tear, neglect, incorrect adjustment or repair, or to damage occurring during transit to or from the purchaser.
- Any misinterpretation of the instructions and information as explained in the operation of instruction booklet.
- Any faulty repair by the purchaser or by a third party
- Any other natural calamity such as flood or fire.
- Styli, bulbs, batteries, speakers, element, remote control, microphones and other items of limited natural life.
- Appliances whereby the installments are not paid up to date.
The warranty for each product varies. Please contact our customer service on 2168964 or e-mail us at customerservice@shopworthy.net for more information.
For refrigerators, at anytime within one year from the expiration of the 1 year warranty, we replace thermostat & the compressor has 3 years warranty.
Shopworthy After Sales Service
49, Balisage Street, Roche-Bois, Port-Louis MAURITIUS
Mon-Fri: 9:00am-5pm
Sat: 9:00am-12:00pm
e-mail us on customerservices@shopworthy.net for any after-sales enquiries.